Privacy and Cookie Policy


IAM Agricultural Machinery Limited. take your privacy seriously. IAM Agricultural Machinery understands transparency and respect are foundational aspects of longstanding relationships and, therefore, takes every reasonable effort to protect the information you provide to us.

This Privacy Notice describes the types of personal information we collect, how we use the information, with whom we share it, and the choices you can make about our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.

Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements.


We refer to personal data according to the following definition given in the General Data Protection Regulation (GDPR):

“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.


This Privacy Notice applies to the personal data that IAM Agricultural Machinery collects and uses. References in this Privacy Policy to “IAM Agricultural Machinery”, “we”, “us” or “our” mean IAM Agricultural Machinery Limited and its subsidiaries and affiliates.

Each IAM Agricultural Machinery entity which controls the ways your personal data are collected and the purposes for which your personal data are used will be the relevant “data controller” for the purposes of the applicable local legislation and the European data protection Regulation.

The IAM Agricultural Machinery entities responsible for the collection and use of your personal information for the purposes described in this Privacy Notice are identified in the How to Contact Us section of this document.

Our websites may provide links to other websites for your convenience and information. These websites may operate independently from IAM Agricultural Machinery. Linked websites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by IAM Agricultural Machinery, we are not responsible for the websites’ content (including an ‘cookies’ used on that website), any use of the websites, or the privacy practices of linked websites.


We collect some personal data directly from you, for example when use our website, use our services or contact us or we obtain your personal data from our Business Partners and Affiliates (such as dealers or distributors with whom we have business relationship, or from the entities with whom we have entered into the contract for market survey purpose).

Categories of data we collect about you

Physical Location and Contact Information (name, mailing address, email address and phone number, fax number, customer ID)

Relationship Information (information regarding your inquiries, purchases, regional location and dealer transactions

Machine and Use Information (machine use purpose, machine condition and machine operation data which include hours of operation, fuel consumption)

Financial information and associate information (first and last name, date of birth, email address, home phone numbers and mobile phone number, as well as certain credit information)

Information we collect online. We collect personal data by using automated means, such as cookies. The information we collect in this manner include IP address, browser type, operating system, referring URLs and information on actions taken or interaction with our digital assets. Our websites use Google Analytics (“Google Analytics”), a web analytics service provided by Google and undertake anonymization of your personal information to perform data analyses.

How we use collected data

We will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. We pledge to retain information in accordance with the law, such as information needed for income tax and audit purposes.

The purpose for collecting and processing data

IAM Agricultural Machinery uses your Personal Data for providing you with goods and services you have requested or for alerting you to other products or service as specified below.

Fulfilment of Your Request. When you use our inquiry, contest or survey functionality on our websites, we may use submitted information in conjunction with other information we have about you to supply you with relevant product and service offerings to better respond to your specific product or service inquiries or respond to complaints. If using the Dealer Locator, your information may be provided to our dealers to satisfy your request. The lawful basis for processing your personal data for this purpose is ‘Legitimate interest’.

Marketing and Promotions. IAM Agricultural Machinery may use information you provide through transactions and through our websites to market new products and services to you. In terms of being contacted for marketing purposes we would contact you for additional consent. You also can opt-out at any time. You will find additional information available in the section on your rights. The lawful basis for processing your personal data for e-marketing purposes is ‘Consent’.

Customer Service and Support. We collect and use information about you to support our customer service and support activities or related transactions. This can include, but is not limited to, warranty services, financing or purchasing, product delivery and maintenance support. The lawful basis for processing your personal data for customer service purposes is ‘Legitimate interest’.

Employment Applications. We may use information submitted by you online via any IAM Agricultural Machinery website or a portal designated for this purpose to determine your eligibility for any vacancy for which you have applied in accordance with the advertised eligibility criteria and any relevant privacy notice given to you when using such website or portal.


IAM Agricultural Machinery may share your information with the following parties:

Dealers, business partners who provide some portion of our products, and service providers to provide products and services relating to the sale of IAM Agricultural Machinery products, internal company processes or the servicing of your accounts or transactions

Marketing partners, to market to you directly if you have provided your consent for that purpose.

Auditors, regulators and other entities, where legally required as needed to protect our rights or property in connection with the sale of assets and/or the company.

Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with our procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required and/or do so under any other lawful basis.


IAM Agricultural Machinery will only store Users’ personal data for the period necessary and proportionate for its processing.


You have certain rights regarding the personal information we maintain about you. We also offer you certain choices about what personal information we collect from you, how we use that information, and how we communicate with you. In accordance with the applicable laws, it is your right to;

Access to your personal data processed by IAM Agricultural Machinery. Namely you can obtain confirmation that we hold personal information about you, request access to and receive information about the personal information we maintain about you, receive copies of the personal information we maintain about you.

Request correction, update and deletion personal data.

Object, for legitimate reasons, to your personal data being processed.

Object to your personal data being used for prospecting purposes, including commercial purposes (marketing).

Withdraw any consent declaration given through the website or in any other manner (if any) with effect for the future at any time, and to access the wording of such consent declaration at any time.

You can opt out of the collection and use of certain information, which we collect about you by automated means, when you visit our websites. Your browser may tell you how to be notified and opt out of receiving certain types of cookies. For more information about Cookies and opt-out options please see below.


(1) IAM Agricultural Machinery may use “cookies” when you access the Website to prevent you from having to re-enter information on different occasions. Some of the cookies used on the Website are strictly necessary to provide the requested services. As a rule, these cookies will be deleted after your session has ended. Other cookies, such as for web analytics, will be stored for a longer period and will only be placed where you have given your prior consent. Under Section (3) below, you can find an overview of the cookies used, their purposes and their lifespan.

(2) To the extent that you have provided your personal data, including your email address, during your registration or your access to the Website or any of our services, IAM Agricultural Machinery may, subject to your choices, associate browsing information for your device, processed by the cookies that IAM Agricultural Machinery emit, with your personal data to send you, for example, electronic surveys or to display on your device, in advertising space containing cookies that IAM Agricultural Machinery emit, personalized advertising that is specifically intended for you, and may be of personal interest to you.

(3) When using our website and not disabling cookies, and as necessary based upon your prior consent, the following cookies described below are used:

Sets Share and Like options to Social Media, like Facebook and Twitter. It makes sure the user sees the updated count if they share a page and return to it before our share count cache is updated.

Google Analytics is Google’s free web analytics tool that mainly helps website owners to understand how their visitors engage with their website. It also sets cookies on the domain of the site you are visiting. It uses a set of cookies to collect information anonymously and report website trends without identifying individual visitors.

This cookie is typically written to the browser upon the first visit to the site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits the site,  a new __ cuid cookie is written with a different visitor unique ID. This cookie is used to determine unique visitors to the site, and it is updated with each page view. Additionally, this cookie is provided with a unique ID that the application uses to ensure both the validity and accessibility of the cookie as an extra security measure.

This cookie is used to establish and continue a user session with the site. When a user views a page on the site, the script code attempts to update this cookie. If it does not find the cookie, a new one is written, and a new session is established. Each time a user visits a different page on the site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on the site for longer than 30 minutes.

  1. Used to signal the last time a visitor viewed a page.

(4) If you do wish to control how cookies are used, you can change the settings of your computer and your browser.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit  or .

Find out how to manage cookies on popular browsers:

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Microsoft Internet Explorer
  • Opera
  • Apple Safari

To find information relating to other browsers, visit the browser developer’s website.

As indicate above our websites use ‘Google Analytics’, for more information and opt-out options please see below.


(1) This Website uses Google Analytics (“Google Analytics”), a web analytics service provided by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses cookies to help IAM Agricultural Machinery to analyse how you use the Website, including the number of visitors to the Website, the websites that you have come from, and the pages they visit. This information is used to improve the Website offer and services. As a rule, any information generated by the cookie about your use of the Website will be transmitted to and stored by Google on servers in the United States. Since this Website has implemented the IP-anonymization functionality offered by Google, your IP address will, before being transferred to the US, be shortened by Google within the Member States of the European Union or in other contractual states of the Treaty on the European Economic Area. Only in exceptional cases your full IP address will be transferred to a server of Google in the US and be shortened there.

(2) Google will use this information as commissioned data processor to help IAM Agricultural Machinery evaluate the use of the Website, to compile reports on website activity and to provide other statistical and analytical services relating to usage of the Website. The IP address transmitted by your browser within the framework of Google Analytics will not be associated with any other data held by Google.

(3) You may prevent the collection of data generated by the cookie about your use of this Website (including your IP address) and opt-out of being tracked by Google Analytics across all websites by downloading and installing a browser-plugin which is available here

(4) As an alternative to installing the browser-plugin, or in case you use the Website with browsers on mobile devices, you can also opt-out of being tracked by Google Analytics if you click on the following opt-out link: Opt-out of Google Analytics Tracking: In this case, an opt-out cookie will be placed on your browser that prevents any further tracking of your use of this Website by Google Analytics. Please remember that you will have to opt-out again if you delete all cookies stored on your device.

(5) You will also have to opt-out for each device you use to visit our Website. For an overview of privacy at Google, please click below

You can at any time tell us not to send you marketing communications by contacting us as indicated in the section ‘How to contact us’ or by clicking on the unsubscribe link within the marketing e-mails you receive from us. For opt-out options please.

If you provide us with any information or material relating to another individual, you should make sure that the sharing with us and our further use as described to you from time to time is in line with applicable laws, so for example you should duly inform that individual on the processing of her/his personal data and obtain her/his consent, as may be necessary under applicable laws.

IAM Agricultural Machinery does not knowingly collect personally identifiable information from or market to children under the age of 13 years old. If a child under the age of 13 has provided personal data to IAM Agricultural Machinery through our website, a parent or guardian may contact IAM Agricultural Machinery to request the information be deleted from our records. Following receipt of such a request, we will make reasonable efforts to delete the child’s information from our records.

If you are concerned that we have breached your rights, you can lodge a complaint by contacting IAM Agricultural Machinery as indicated in the section How to Contact us. Our Data Protection Officer will manage your complaint and will give you additional information about how it will be handled.

You have the right to complain to the Information Commissioner’s Office (ICO) if you believe we do have not handled your request in an appropriate manner. For information on contacting the ICO please see their website


We may transfer the personal information we collect about you to recipients in countries other than the country in which the information was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Notice or as otherwise disclosed to you at the time the data is collected.

Please note that IAM Agricultural Machinery go through detailed due diligence process before selecting the data processors with whom we share your personal data with.


The security of your personal information is important to IAM Agricultural Machinery. We are committed to protecting the information we collect. We maintain administrative, technical and physical safeguards designed to protect the personal information you provide, or we collect against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use. These safeguards are intended to protect the confidentiality, integrity and availability of the information you provide to us. We periodically assess risks to your information and update our policies, procedures and technology accordingly.

IAM Agricultural Machinery stores personal information only for as long as it is necessary for the fulfilment of the purpose for which the personal information was collected, unless otherwise required or authorized by applicable law. We take measures to destroy or permanently de-identify personal information if required by law or if the personal information is no longer required for the purpose for which we collected it.

No data transmission over the Internet or otherwise can be guaranteed to be 100 percent secure. Accordingly, despite our efforts to protect your information, IAM Agricultural Machinery cannot ensure or warrant the security of any information you transmit to us online. You transmit all such information at your own risk.


This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on relevant websites to notify you of any significant changes to our Privacy Notice and indicate at the top of the Notice when it was most recently updated. If we update our Privacy Notice, in certain circumstances, we may seek your consent.


If you have any questions or comments about this Privacy Notice, IAM Agricultural Machinery privacy practices or if you would like to exercise your rights or to update information or preferences you provided to us, please  e-mail us or write to us by using the contacts details below:

IAM Agricultural Machinery
Hebron Industrial Estate
R95 R2TA